We want our customers to enjoy shopping experience with us, so we make it easy to speak with us!!

Our customer service team are always ready to serve you with any questions and issues faced!

Office operation hours:-

Monday to Friday : 10am to 6pm (After working hour can still reachable by sms or email)

Saturday to Sunday: Preferably by sms or email and we will respond soonest possible

Need help or any questions about our products and services:-

Please use the bottom live chat box to chat with our sales team online! If see we are offline,  dont worry!

You still can click to send message using live chat box and we will revert asap, thanks!  If you prefer immediate feedback via phone conversation, kindly make a phone call to our office number  at 03-78051326 or mobile number at 016-2272326 (WhatsApp is available, kindly quote your name when you buzz us in WhatsApp)! Or drop an email to: info@q-family.com.my , we will respond within 24 hours.

Bulk order quotations:-

If you have a bulk order enquiry for corporate events, please drop us an email to sales@q-family.com.my tell us what's your requirement (event date, quantity, budget, preferred item), and our sales team will come out with the best quotation to meets your requirement!

Company Name: Q-Family (M) Sdn Bhd (813042-V)

Address: No 11-3A, Jalan PJU 1/3F, Sunway Mas Commercial Centre, 47301 Petaling Jaya, Selangor

Office Tel: 03-7805 1326

Office Fax: 03-7803 1498

Mobile Number: 016-227 2326 (WhatsApp is available, kindly quote your name when you buzz us in WhatsApp)

Skype: chaiwei326 / Q-Family Chai Wei

MSN: chaiwei0326@hotmail.com

Alibaba Trade Manager Chat: my104888280

Facebook Fans Page: www.facebook.com/qfamilyfanspage

Twitter: qfamilymalaysia

Blogspot: qfamily-malaysia.blogspot.com