We want our customers to enjoy shopping experience with us, so we make it easy to speak with us!!
Our customer service team are always ready to serve you with any questions and issues faced!
Office operation hours:-
Monday to Friday : 10am to 6pm (After working hour can still reachable by sms or email)
Saturday to Sunday: Preferably by sms or email and we will respond soonest possible
Need help or any questions about our products and services:-
Please use the bottom live chat box to chat with our sales team online! If see we are offline, dont worry!
You still can click to send message using live chat box and we will revert asap, thanks! If you prefer immediate feedback via phone conversation, kindly make a phone call to our office number at 03-78051326 or mobile number at 016-2272326 (WhatsApp is available, kindly quote your name when you buzz us in WhatsApp)! Or drop an email to: email@example.com , we will respond within 24 hours.
Bulk order quotations:-
If you have a bulk order enquiry for corporate events, please drop us an email to firstname.lastname@example.org tell us what's your requirement (event date, quantity, budget, preferred item), and our sales team will come out with the best quotation to meets your requirement!
Franchisee / Agent Programme:-Please send us an email to email@example.com for your requirement and our sales team will respondto you on the suitable partnership programme.
Q-Family Headquarter Correspondence Details:-
Company Name: Q-Family (M) Sdn Bhd (813042-V)
Address: No 11-3A, Jalan PJU 1/3F, Sunway Mas Commercial Centre, 47301 Petaling Jaya, Selangor
Office Tel: 03-7805 1326
Office Fax: 03-7803 1498
Mobile Number: 016-227 2326 (WhatsApp is available, kindly quote your name when you buzz us in WhatsApp)
Skype: chaiwei326 / Q-Family Chai Wei
Alibaba Trade Manager Chat: my104888280
Facebook Fans Page: www.facebook.com/qfamilyfanspage